Unopened items purchased from graydonskincare.com can be returned for a full refund within 30 days of delivery.*. Gently-used items purchased from graydonskincare.com can be returned for store credit within 30 days of delivery.*. After 30 days from d

<span style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-weight: 400; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">Unopened items purchased from graydonskincare.com can be returned for a full refund within 30 days of delivery.*<span style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-weight: 400; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">Gently-used items purchased from graydonskincare.com can be returned for store credit within 30 days of delivery.*<span style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-weight: 400; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">After 30 days from delivery, all items are final sale.<span style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); font-weight: 400; font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><span id="isPasted" style="color: rgb(29, 29, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please note, that we cannot accept returns or issue refunds for items purchased through our retailer partners.&#xA0;*<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(32, 33, 36, 0.04); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;<i style="-webkit-tap-highlight-color: transparent; font-feature-settings: normal; font-variant-ligatures: normal; font-family: Roboto, sans-serif; background: rgba(32, 33, 36, 0.04); border: 0px; font-size: 14px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline; color: rgb(32, 33, 36); font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All returns must be shipped back within 14 days once a return has been initiated, accompanied by a tracking number.&#xA0;

Opened/Unopened Items

Back to shop

Graydon Skincare

Refund or Store Credit

Refund Policy

Shipping Methods/ International Shipping

Lost/Stolen and Damaged Packages

Shipping Policy

The Process: Initiating a return

What are the benefits to having a Graydon Skincare account?

Creating an Account and Is My Account Secure?

What are the benefits of joining your Mindful Beauty Insider's Club?

Account and Mindful Beauty Club FAQs

Do you test on animals? Are your products ocean and reef safe?

Where do you source your ingredients?

Are your products sustainable?

Are your products vegan, gluten-free and organic?

Do you offer samples?

Are you products suitable for young children?

Is it safe to use your products while pregnant/nursing?

Is Face Glow a sunscreen?

Why does the colour of Moon Boost look different from the website photo?

Full Ingredient List

Ingredient Transparency

Product FAQs

How can I choose the best products for my skin?

Skincare Recommendations

What payment methods do you accept?

Do you offer payment plans?

Payment Method FAQs

Do you offer promotions?

Promotions & Discounts FAQs

Is your packaging recyclable?

Do you use upcycled your ingredients?

Sustainability FAQs

Managing Subscriptions

Managing Products

Cancelling/Pausing a subscription

Managing Shipping

Managing your order/payment method

Managing your Subscription